Roadmaps
Real examples of how I turn messy, manual work into systems that run themselves. No fluff, just what was broken and how I fixed it.
Construction & Trades
What was broken
Project managers wasting 10+ hours a week chasing subcontractors for compliance docs, SWMS, and insurance before they can step on site. Data gets lost in dirty email threads.
What I built
A simple SMS-based onboarding flow. Subcontractors text a photo of their docs. The system OCRs the expiry dates, hits the ABR API to check their ABN, and turns the light 'green' in your project management tool.
What changed
Real Estate & Property Management
What was broken
Property managers drowning in 200+ emails a day. Manual maintenance requests, tenant disputes, and chasing rent arrears require constant context-switching and copy-pasting into PropertyMe or Console Cloud.
What I built
An intelligent inbox triage tool. It reads incoming tenant emails, categorizes maintenance by severity, drafts work orders for preferred tradies, and queues up rent-chase SMS sequences for approval.
What changed
NDIS & Healthcare Providers
What was broken
Employing expensive compliance staff trying to manually track when NDIS Quality and Safeguards Commission policies change, and then cross-referencing them against massive internal company manuals.
What I built
A custom regulation monitor. It tracks Gov RSS feeds for updates, securely searches your internal policy documents, and flags exactly which paragraphs need rewriting to stay 100% compliant during an audit.
What changed
Accounting & Bookkeeping
What was broken
Accountants wasting high-value billable hours playing email-tag with clients just to chase down missing receipts, unreconciled Xero transactions, and EOFY documents.
What I built
An 'invisible admin' bot that scans Xero weekly, proactively WhatsApps clients asking for specific missing receipts, reads the photos they text back, and auto-matches the data to the ledger.
What changed
Still Doing Things Manually?
If your business is growing but terrible software and manual data entry are holding you back, these exact principles apply to your team.
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